Sourced From Items
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I see that some products have a ‘sourced from’ tag, what does that mean?
Products with a ‘sourced from’ tag are sourced from multiple third-party suppliers after you purchase them from our website, and then delivered to you.
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I need more information about ‘sourced from’ products, who can I reach out to?
We are happy to help, please get in touch with us via the Contact Us page.
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Can I choose the Click & Collect option for ‘sourced from’ products?
Yes, ‘sourced from’ products are eligible for the Click & Collect option.
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Can I earn/redeem Shukran points on ‘sourced from’ products?
Absolutely! You are eligible to earn Shukran points on the purchase of ‘sourced from’ products. The individual product pages will have more information about how many Shukran points you can earn from each one. You may also use your existing Shukran points to purchase ‘sourced from’ products.
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Can I buy ‘sourced from’ products using ‘Shukran Pay?
Yes, you can use your Shukran Pay balance to purchase ‘sourced from’ products.
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Who will deliver my order if I purchase ‘sourced from’ products?
All ‘sourced from’ products are delivered by our delivery partners.
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Do I receive two shipments if my order consists of both Babyshop and ‘sourced from’ products under the same order number?
Yes, its same order number but the shipment may be split.In most instances, you will receive a single shipment that contains both Babyshop and ‘sourced from’ products, but in some instances, it may be split.
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Are ‘sourced from’ eligible for free shipping?
Yes, all ‘sourced from’ products are eligible for free shipping, provided the minimum purchase amount to qualify for free shipping has been met as displayed on the website from time to time
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Can I return ‘sourced from’ products?
You are free to return products. All ‘sourced from’ products should be returned with the product code intact. Missing product code may fail the QC check and will lead to a delay in the return and refund process. Please refer to our Return Policy for more details.
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What is the limit on returning ‘sourced from’ products?
You must return ‘sourced from’ products that you no longer want to keep, within 14 days of the delivery date. Please refer to our Return Policy for more details.
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Who can I reach out to if I need help with ‘sourced from’ products?
We are happy to help, please get in touch with us via the Contact Us page.
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Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.