Other Information
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Cashback Terms & Conditions
• Customers who meet the campaign eligibility criteria will be rewarded with cashback of AED 75.
• The campaign is valid only for customers residing in the UAE and making eligible purchases through Babyshop’s official website or mobile application.
• The campaign runs from October 5, 3:00 PM until October 20, both dates inclusive (campaign period).
• To qualify for the cashback, customers must place an order with a minimum value of AED 500, excluding home, electronics, and best-price products.
• Participation is open only to customers who have a valid and active Shukran account at the time of participation and cashback fulfilment.
• Cashback will be credited to the eligible customer’s Shukran account and will expire 30 days from the date of credit.
• Cashback is redeemable at Babyshop only.
• Babyshop reserves the right to verify customer eligibility and validate transactions before confirming cashback entitlement.
• Babyshop reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse, or violation of these terms & conditions.
• Entries or transactions generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means may be deemed invalid and cancelled without notice.
• Babyshop shall not be liable for any technical errors, system failures, network disruptions, delays, or other issues that may affect participation in the campaign or cashback crediting.
• Babyshop shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance or use of the cashback.
• Babyshop reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
• Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Babyshop’s validation, verification, and decision-making processes, which shall be final and binding.
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APPNEW20 Voucher Code Terms & Conditions
- Get an extra 20% off on all products excluding Electronics, Home, Marketplace, and Best Price products.
- Maximum discount of AED 75.
- Voucher is applicable only once per customer.
- The discount is applicable without any minimum purchase.
- This voucher code is only valid online at babyshopstores.com and our mobile apps.
- This voucher cannot be clubbed with any other sale/promotion/offer.
- Exchanges and refunds shall be as per the Babyshop exchange and return policy.
- Shukran points are awarded as per the policy.Did you find it helpful? Yes No
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15BS Voucher Code Terms & Conditions
- Get an extra 15% off on all products excluding Electronics, Home, Marketplace, and Best Price products.
- Maximum discount of AED 50.
- Voucher is applicable only once per customer.
- The discount is applicable without any minimum purchase.
- This voucher code is only valid online at babyshopstores.com and our mobile apps.
- This voucher cannot be clubbed with any other sale/promotion/offer.
- Exchanges and refunds shall be as per the Babyshop exchange and return policy.
- Shukran points are awarded as per the policy.Did you find it helpful? Yes No
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Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?
We are happy to help, please get in touch with us via our Contact Us page.
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What happens to orders placed before March 13th?
Any order placed before March 13th will be processed and delivered as usual. If you have products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart or Home Box in your basket, please finish shopping them before March 13th.
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Can I place multi-basket orders after March 13th?
It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.
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Do I need a separate sign-in username and password for each brand site?
No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.
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Will I have to pay separate shipping charges for each brand?
Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.
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Can I still use My Credit to shop any brand?
Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.
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Mommy's Monday Terms & Conditions
- The Mommy's Monday promotion is valid only on Mondays from 12:00 AM to 11:59 PM.
- The Mommy's Monday promotion is exclusively online at BabyshopStores.com.
- Offers are at the sole discretion of BabyshopStores.com.
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What are security tags and why do I have to remove them?
If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.
You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.
Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.
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Are the prices on your website different from the prices in-store?
Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.
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Where can I get information about the Landmark Group?
You can find out more about the Landmark Group by visiting our corporate website.
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How do I locate the store nearest to me?
Our store locator will help you find the nearest Babyshop store.
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Do offers and promotions appear on your website?
Yes, we regularly run offers and promotions on BabyshopStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.
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