Other Information

  • Shukran ADCB Credit Card Terms & Conditions
    1. This offer is exclusive to Shukran ADCB Credit Card holders only.
    2. 15% discount is automatically applied at checkout when paying with Shukran ADCB Credit Card, with a maximum cap of AED 200.
    3. This offer is only valid online at babyshopstores.com website and mobile apps.
    4. This offer cannot be clubbed with any other sale/promotion/offer.
    5. Shukran points will be awarded as per Landmark Group policy.
    6. Babyshopstores.com reserves the right to cancel, suspend, or amend this offer at its sole discretion, with or without prior notice.

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  • Cashback Terms & Conditions
    1. Cashback offer is valid on all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Cashback will be credited to Shukran Pay account 14 days after delivery of orders and will be valid for the subsequent 60 days.
    3. Maximum cashback per user of AED 75.
    4. Cashback is applicable on minimum purchase AED 500.
    5. Offer is valid for registered users on babyshopstores.com website and mobile apps.
    6. This offer cannot be clubbed with any other sale/promotion/offer.
    7. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    8. Shukran points are awarded as per Landmark Group policy.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Babyshop store.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on BabyshopStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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